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1. Who Is Responsible for Your Information
Oakyard Properties Limited is responsible for the personal information described in this notice. Our operating address is Suite 16 & 17, Grey Sapphire Mall, No. 3 Atakpame Street, Opposite Chocolate Mall, Wuse II, Abuja, Nigeria. You can contact us at info@oakyardproperties.com or +234 908 888 8733.
This notice covers information submitted through this website and ordinary follow-up about an enquiry or site inspection. A separate notice may apply if you later enter a property transaction that requires additional identity, payment, or legal documentation.
2. Information We Collect
Depending on how you contact us, we may receive:
- your name, phone number, optional email address, estate of interest, subject, and message;
- the page from which an enquiry was sent and the time it was received;
- correspondence you choose to send by email, telephone, or WhatsApp; and
- limited request information, including an IP address used temporarily to detect spam and repeated form submissions.
3. Why We Use It
We use personal information to:
- answer enquiries and discuss suitable published estate options;
- arrange and manage site inspections;
- provide requested documents, prices, and availability updates;
- protect the form and website from misuse; and
- keep records or respond where Nigerian law requires us to do so.
The legal basis will depend on the activity. It may be necessary to take steps you request before a possible transaction, our legitimate interest in responding to enquiries and securing the website, a legal obligation, or your consent where consent is specifically requested. We will not add you to optional direct marketing merely because you sent an enquiry.
4. Who May Receive It
Information may be available to authorised Oakyard personnel and to service providers needed to host the website, deliver email, or send a configured lead webhook. It may also be disclosed to professional advisers, regulators, courts, or law-enforcement bodies where lawful and necessary. We do not sell enquiry information.
A configured technology provider may process information outside Nigeria. Where that happens, Oakyard will assess and use the transfer safeguards required by applicable Nigerian data-protection law.
5. Retention & Security
Enquiry and chat information is kept only for as long as needed to respond, manage a continuing conversation, maintain appropriate business records, resolve a dispute, or meet a legal obligation under the Nigeria Data Protection Act 2023 (NDPA) and NDPR guidance. As a working rule: open sales enquiries are reviewed within twelve months; records tied to a completed or abandoned transaction follow the retention needed for that commercial file; and temporary anti-spam identifiers (such as IP addresses used for rate limiting) are not kept as a marketing profile.
You may request deletion of an enquiry or chat record that is not required for an active transaction or legal obligation by emailing info@oakyardproperties.com. We use proportionate organisational and technical safeguards. No internet service can promise absolute security, so please do not send payment-card details or unnecessary identity documents through the general enquiry form or live chat.
6. Your Rights
Subject to the Nigeria Data Protection Act 2023, you may ask for information about our processing and request access, correction, deletion, restriction, or portability where applicable. You may object to certain processing and withdraw consent without affecting processing that was lawful before withdrawal.
Send a request to info@oakyardproperties.com. We may need enough information to confirm your identity and locate the relevant record. This website does not use automated decision-making that produces legal or similarly significant effects.
7. Cookies & External Services
Read our Cookie Notice for the current website storage position. Links to WhatsApp, Google Maps, Instagram, YouTube, or Facebook lead to services operated by other organisations. Their own privacy terms apply after you follow those links.
8. Questions & Complaints
Contact us first at info@oakyardproperties.com so we can review your concern. You may also submit a privacy complaint to the Nigeria Data Protection Commission.